Privacy policy

This policy explains what personal data ThaiMedicalGuide.com collects, why we collect it, and what we do with it.

What we collect

When you use the cost calculator we collect your name, email address, phone number, nationality, age, gender, occupation, visa type, expected length of stay, general health background, coverage preferences and budget range. We also record standard technical information such as your IP address, browser user agent, referring page and advertising campaign parameters.

How we use it

Your information is used to prepare an insurance recommendation for you, to contact you about that recommendation, and to measure the effectiveness of our advertising. We do not sell your personal data.

Who we share it with

Details are shared with insurers only when you ask us to arrange a quote or policy on your behalf. We use service providers for email delivery, scheduling and advertising measurement; where advertising data is shared, contact details are cryptographically hashed before transmission.

Retention

Enquiry records are kept for as long as needed to advise you and to meet regulatory record-keeping obligations. You may ask us to delete your data at any time.

Your rights

You can request a copy of your data, ask for corrections, withdraw consent, or ask for deletion by contacting us. We respond to requests within 30 days.

Contact

For any privacy question, contact us through the enquiry form on this site.